HC RENOVATIONS Accessible Living. Independent Living.
We understand how important quality, safety and peace of mind are when making changes to your home. This page explains how to raise a warranty enquiry about completed home modification works or supplied products.
HC Renovations understands that home modifications are an important investment in comfort, accessibility and everyday living. If you have a concern about work completed by our team, or a product supplied as part of your project, please contact us so we can understand the issue and discuss the appropriate next steps.
If you notice an issue with completed renovation or modification work, contact us with a description of the concern. We may need to review the relevant project details and arrange further assessment before determining the appropriate response.
Products installed as part of a project may have separate manufacturer or supplier warranty conditions. Where relevant, please provide the product name, model details and any available warranty documentation.
Your quote, agreement, invoice, handover information and other project records may help clarify the work completed and any applicable warranty conditions.
Nothing in this policy is intended to exclude, restrict or modify any rights or remedies available under the Australian Consumer Law or other applicable legislation where those rights cannot lawfully be excluded, restricted or modified.
To help us understand your enquiry, please provide as much relevant information as possible. We will review the details and communicate with you about any further information or assessment that may be required.
Email us with your name, project address and a brief description of the issue you have noticed.
Include the approximate completion date, relevant project documentation and clear photographs where they may help explain the concern.
We will review the information provided and advise whether further details, an inspection or another appropriate step is required.
Providing these details can help us identify the project and understand the concern.
Please send your warranty-related enquiry to our team. Include “Warranty Enquiry” in the subject line so the purpose of your message is clear.
Email HC Renovations →Email: Estimate@hcrenovations.com.au
General information about warranty enquiries for home modifications.
Warranty periods can vary depending on the project, the work performed, the products supplied and the terms of the relevant agreement. Please check your project documentation or contact HC Renovations for clarification. Applicable statutory rights may also provide protections.
Please contact us by email with your project details, a description of the issue and photographs where possible. We will review the information and advise on the appropriate next steps.
Not necessarily. Products, fixtures and fittings may be subject to separate manufacturer or supplier warranty conditions. The applicable terms should be checked for each product.
Depending on the nature of the concern, an inspection or additional information may be needed to assess the issue. We will discuss this with you after reviewing your enquiry.
No. This policy is general information and does not replace or limit any consumer guarantees, statutory warranties or other rights and remedies that apply under relevant law.
Please email Estimate@hcrenovations.com.au and include “Warranty Enquiry” in the subject line.
Contact HC Renovations with your project details and our team can review your enquiry.
This page provides general information about submitting warranty enquiries. It is not a substitute for the terms of an individual contract or professional legal advice. Specific warranty periods, conditions and exclusions should be confirmed in the applicable project documentation. This policy does not limit rights that cannot lawfully be limited.
Please confirm the policy details with HC Renovations before publishing this page.